FAQs
Password reset emails can occasionally be filtered into your Junk or Spam folder. If you're unable to locate the email, please contact our team and we'll be happy to provide an alternative password reset link.
Common Password Reset Issues:
- The password reset email was delivered to your Junk or Spam folder.
- The email address entered is not associated with your account.
- The password reset link was received but has expired. Password reset links are time-sensitive and may need to be requested again.
What if I’m not seeing what I’m looking for on the company store?
You can send us suggestions for items you'd like to see in the Contact Us section.
How long will my order take?
Typically, orders take 2-3 weeks to be produced and delivered. Rush options are available. If you need a rush, we recommend that you Contact Us to confirm the timeline and any additional cost.
Is payroll deduction available?
Payroll deduction is not currently available. Orders must be pre-paid with a credit card.
Do employees get an additional discount?
Your company store is priced for employee use, there are no additional discounts.
How do I use my gift code?
Gift codes can be applied at the final payment page of an order by entering the gift code and clicking “apply.” The gift code amount can cover product, shipping, or tax. Your gift code will not expire, and any remaining balance can be used for a future purchase. If your code does not cover the full cost of your order, you will need to enter credit card information to pay for the remaining amount due. You can apply multiple codes to an order.